1. About this Policy This Privacy Policy explains how AfriPilot AI ("we," "our," "us") processes your personal data in connection with your use of our AI agent services, customer support automation, and data management tools, including access to our applications, websites, and features (collectively, the "AfriPilot AI Service"). All AfriPilot AI subsidiaries comply with the terms of this Privacy Policy. Each subsidiary operates as an individual entity, so any disputes, claims, or issues related to personal data processing or service usage should be directed to the local subsidiary or regional service provider. This Policy applies to: All uses of the AfriPilot AI Service, both free and paid. Customization of the user experience. Required infrastructure for service delivery, including connections to third-party applications. From time to time, new services may be introduced under this Policy unless otherwise stated. This Policy does not: Cover services outside of AfriPilot AI’s Terms of Use. Govern external services or third-party tools with separate privacy policies.

2. Your Personal Data Rights and Controls Under various privacy laws, including the GDPR, you are granted certain rights over your personal data: Be Informed: Learn how we process your data. Access: Request access to your personal data. Rectification: Correct inaccurate or incomplete data. Erasure: Request deletion of your data in specific circumstances. Restriction: Temporarily or permanently stop processing your data. Object: Object to our processing of your data, such as for advertising. Data Portability: Request data transfer to another provider. No Automated Decisions: Ensure significant decisions aren’t solely automated. You can exercise these rights by adjusting settings within the AfriPilot AI Service or contacting us directly.

3. Personal Data We Collect About You We collect the following personal data based on your use of AfriPilot AI: User Data: Details like name, email, password, and payment info, essential for account setup and management. Usage Data: Data on your activity within the service, such as customer interaction metrics and analytics. Device Data: Information about devices used, like IP addresses and browser types. Data may be collected from you, your device, or third-party services linked to AfriPilot AI.

4. Purpose of Using Your Personal Data We use your data to: Provide the AfriPilot AI Service: Maintain accounts and deliver services. Personalize Experience: Customize features to improve usability. Security: Prevent unauthorized access and misuse. Marketing: With consent, provide tailored marketing and promotions. Legal Basis for Processing includes: Contract Performance: Fulfilling agreements with you. Legitimate Interest: Processing based on legitimate interest, respecting your rights. Consent: When you agree to data processing. Legal Obligations: Compliance with laws and regulations.

5. Sharing Your Personal Data We only share your data as necessary for service provision or when legally required: Service Providers: Partners providing infrastructure, customer support, and security. Advertising Partners: With consent, to deliver relevant ads. Legal Authorities: In response to lawful requests.

6. Data Retention We retain your data as long as necessary to: Provide the AfriPilot AI Service. Support performance and operations. Comply with legal obligations. Resolve disputes. You may request deletion of your data, though certain information may be retained for legal reasons.

7. Data Transfers to Other Countries Your data may be transferred internationally to provide the AfriPilot AI Service. We apply safeguards, such as Standard Contractual Clauses, to protect data in cross-border transfers.

8. Keeping Your Data Safe We prioritize data security with encryption, secure servers, and access controls. However, no system is infallible, so we recommend using strong passwords and keeping login details private. For account protection: Use a unique, strong password. Do not share login information. Log out after using shared devices.

9. Children AfriPilot AI is not intended for users under 13, and we do not knowingly collect data from children. If a child has provided personal data, we will delete it promptly upon discovery. Parents or guardians can contact us if they believe a child has submitted personal data.

10. Changes to this Policy This Privacy Policy may be updated periodically. Material changes will be communicated through email or in-service notifications. Continuing to use the service implies acceptance of the revised policy.

11. How to Contact Us For questions or requests about this Privacy Policy, please contact us at:

Email: support@afripilot.co

AfriPilot AI and its subsidiaries are the data controllers responsible for your personal data under this Policy. Legal disputes should be addressed to the relevant subsidiary or provider in your region.

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